Skip to main content

Use each company’s training content in Agent Assist on the report (not only global KB)

Users want Agent Assist on the report to follow their standards, PDFs, and internal docs. Today report chat relies heavily on a shared agent-assist knowledge layer; they need company-approved material to shape answers so guidance matches how that brand inspects and talks to clients.

Why it matters: Brands need consistent, defensible coaching that matches their own practices.

Engineering note: Extend report-chat RAG to incorporate per-company agent-assist or uploaded sources (merge/fallback rules TBD).

Status: Planned

Log in to comment and vote

No comments yet

Be the first to share your thoughts.