For SHS1384, the Attik invoice total is being reduced by the refund request amount and is no longer matching the QuickBooks invoice. The invoice total should still change when a service is removed, but for refunds issued because of a customer complaint the original invoice total should not be changed.
This appears to be a behavior change from last week, when complaint-related refunds were not adjusting the invoice total. Please review how invoice and refund updates are being handled in Attik and QuickBooks.
