Pilot manager office hours with recap

Run a limited office-hours pilot for managers or leads first, with shared recap visibility before considering a broader rollout.

Transcript Context

On the May 26, 2026 implementation call, participants discussed office hours for Attik questions and concerns. The group pushed back on opening this directly to all frontline users because it could create noise, bypass existing manager funnels, and make it harder for leadership to stay aware of the issues being raised. The preferred direction discussed was to start with a limited pilot for managers or team leads, keep it explicitly time-boxed rather than permanent by default, and provide a recap so leadership remains informed about questions, training gaps, and recurring product pain points surfaced during those sessions.