PDF report can retain wrong client name after contact correction

Generated PDF reports can continue showing the wrong person’s name even after the order or contact information has been corrected.

Transcript Context

On the May 27, 2026 SE Attik call, the team discussed a case where the PDF output was still displaying the wrong name even though the record had been corrected. Ryan noted the bad value only appeared on the downloaded PDF output and said the immediate workaround would be to manually edit the PDF for the client. The group believes the issue may stem from an earlier client-name change flowing into the PDF output and not updating everywhere it should. This creates downstream confusion because the visible PDF can remain wrong even after the source order has been fixed.