When someone @mentions an inspector in the job notes field, the mobile app sends a notification. Delivery works, but the UX has two gaps.
The notification text only says something like "somebody mentioned you" instead of identifying who mentioned them.
Desired: Include the actual user name (or display name) of the person who wrote the note / performed the mention, when possible.
Tapping the notification opens the all notes view for that job instead of the inspection details view for that job.
Impact: From notes, Back returns to scheduling list and users lose clear context about which job the mention was about.
Desired: Open the inspection details view for the relevant job so the flow and back stack preserve which job is in focus. These notes will be in the pinned section anyway.
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Completed
Main App
About 1 month ago
Linear
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Completed
Main App
About 1 month ago
Linear
Get notified by email when there are changes.