Expose abandoned as a quote status so teams can build automations and worklists around abandoned online orders.
Additional transcript context
- Apr 29 SE Attik transcript clarified a workflow gap after follow-up occurs.
- Teams need a way to distinguish abandoned quotes that are still untouched from abandoned quotes that have already been followed up on, without rejecting them immediately.
- A second follow-up stage, substatus, or separate worklist state would help teams clear clutter while still leaving the quote available for later acceptance.
