Expose "abandoned" as a quote status so we can run actions when an online order is abandoned

Expose abandoned as a quote status so teams can build automations and worklists around abandoned online orders.

Additional transcript context

  • Apr 29 SE Attik transcript clarified a workflow gap after follow-up occurs.
  • Teams need a way to distinguish abandoned quotes that are still untouched from abandoned quotes that have already been followed up on, without rejecting them immediately.
  • A second follow-up stage, substatus, or separate worklist state would help teams clear clutter while still leaving the quote available for later acceptance.

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Upvoters
Status

Planned

Board
🏠

Main App

Date

3 months ago

Author

Linear

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