Bug: Inspection emails include unrelated CC address

An unrelated email address is being included as a CC on email actions for a specific work order, even though that address does not appear to be associated with the contact on the work order.

For the inspection at 308 N Florence St, Aurora, Colorado 80010, complaints indicate that cah025@gmail.com is being included in inspection emails for christinal@rentgrace.com. Resend shows the address listed as a CC.

The issue appears to persist across multiple notifications, and there is a request to verify whether the CC is originating from the system.

Work order: inspection 1008577726

**Additional **user feedback: When searching cah025@gmail.com, inspections associated with Christina L. populate, but that email address does not appear to be associated with her profile in any visible way. Spectora also shows no record of that email address.

Additional transcript context

  • Apr 28 implementation transcript surfaced this again as an active bug pattern, not a one-off report.

Related: Inconsistent inclusion of intended profile CC addresses (e.g. listing agent CC) on the same inspection is tracked in ATT-1443.

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Status

Planned

Board
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Bug Reports

Date

About 1 month ago

Author

Linear

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